How to get support
Knowledgebase
The Kiln Knowledgebase is organized into a series of questions and answers
Email Us
The next best way to get support is to email us.
Error Messages
The most common error messages and what to do about them
Customer Service
For questions about shipments, deliveries or other customer service issues.
Resources
Step-By-Step Assembly Instructions (Videos)
Trouble-Shooting
See Our Extensive Video Collection on How to Diagnose Issues
Operations and Maintenance
Learn How to Maintain Your Kiln and Operate the Controls
Tips/Best Practices/How-To
Videos and over 60 curated links on everything from Trade Mags to Glazing and Firing tips
